Components of success
Silesia-Tech is a successful and modern purchasing and engineering office with high level of servicing, engineering and consulting services. Since the company establishment in 2002 we have been focusing on supplies for machinery business, automotive, engineering and electronic industry and for cableway manufacturers. Partners of Silesia-Tech expect that the company will continue in its success, and its growth will be above the average.
In no case Silesia-Tech functions as a common intermediator, but is a full-value contractual partner of existing customers. We are fully responsible for quality, delivery reliability and volumes of deliveries. We supply our long-term customers according to their needs not only series parts but also relevant tools and fixtures.
Our company values permanent and long-term relationships both with customers and with suppliers, therefore we dedicate continuous care to our customer and supplier database which we keep extending. Our suppliers usually reside in the Eastern Europe. Since the registered office of our company is in Opava, we are really close to our suppliers.
In 2021 we established a sister company in Wilmington, Delaware to localize our business in the USA.
Our technical departments accompanies our customers and suppliers from the very beginning of the project, i.e. from an idea we continue with creation of construction and documentation, making of prototypes and first samples up to the approval of samples for the following series production.
The initiation of series production, as well as the subsequent planning and processing of orders all the way to spare part supplies are under permanent supervision of our logistics department.
Our services further cover the below spheres:
technical support of customers in project implementation and production
effective processing of orders
complaint procedure and implementation of permanent corrective measures
audits at our suppliers with/out the participation of our customers
professional support in resolving technological, technical and design engineering issues at our customers
permanent acquisition of new customers and suppliers